Returns

Return & Exchange Policy

Unopened/unused items, with a receipt, in original packaging can be returned within 30 calendar days of purchase and will receive a refund to the original method of payment or will receive an exchange. Items without a receipt, that are opened, damaged and/or not in resalable condition may not be eligible for a refund or exchange. Please note that returns are subject to a $10 shipping and restocking fee (includes a prepaid return label).

How To Return Products

To return or exchange your order, please complete the form below. Skateez will provide a prepaid return label, please note that returns are subject to a $10 shipping and restocking fee. Please allow up to 30 days for the return and refund to be processed. Returns are subject to the terms and conditions of our return policy. 

If you purchased Skateez at a participating retailer, please proceed with the return with the retailer.

Submit a return

Defective Items

Skateez stands behind the quality and craftsmanship of its product. A defective item is subject to Skateez Warranty and will be repaired or replaced free of charge if it was installed as per the manufacturer's instructions.

Submit a warranty claim

If you purchased Skateez at a participating retailer, please proceed with the return or claim with the retailer. If you are unable to proceed with the warranty request with the retailer, please contact us.